FAQ

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Have you ever felt completely invigorated after a great night’s sleep? There’s that moment when you wake up, feeling completely refreshed and ready to take on the day. We wanted to capture that exact moment, however brief, when you can bask in ultimate comfort and luxury, before the day’s craziness begins.

All our sheets, duvets, blankets, throws, table linens and quilts are made in India by our partners that maintain our high standards. Our towels are made in Turkey using fine organic Aegean cotton.

Thread count is a standard measurement of the number of threads running vertically and horizontally in a square inch of fabric. While thread count is one factor that goes into the overall quality of sheets, it’s been used as a lazy marketing ploy by big box stores for far too long.

Our sateen cotton sheet and duvet sets are woven with a 500-thread count, keeping them breathable and luxurious. Our percale sheet and duvet sets are woven with a 400-thread count for a lightweight but soft nights sleep!

While creating Linger‘s sheets, we took many factors into consideration. We started with Supima cotton, an extra-long staple cotton grown exclusively in California, Arizona, New Mexico, and Texas. Supima has earned its reputation as the world’s finest cotton for its softness, durability, and color fastness. The fineness of thread is another key factor in crafting the finest sheets. We chose 80 to 120 yarn count threads in our cotton bedding, which is exceptionally fine thread you wouldn’t typically find in bedding. Lastly, crafting the best sheets depends on who is making them. We’ve partnered with a global leader in luxury bedding that uses state-of-the-art equipment and sustainable manufacturing processes at its mill in India.

Our sateen weave is crafted with a four-yarn-over and one-yarn-under technique, which exposes more thread to the surface of the fabric. This technique creates a smooth, supple and luxurious feel with a subtle sheen. Our percale weave is crafted with a one-yarn-over and one-yarn-under technique, which creates a smooth yet crisp and cool fabric. Linen is a fiber made from flax. Linen is a naturally cooling, hypoallergenic fabric and gets even softer with use. Our linen bedding begins with flax from northern France and Belgium that is spun into a fine 60 lea yarn for ultimate softness.

We have swatches so you can feel the different fabrics and choose the perfect color and material for your room!

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Yes, we offer individual flat and fitted sheets along with pairs of pillowcases.

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Our fitted sheets are designed with a 15-inch pocket in twin size and a 16-inch pocket in full, queen, king and California king.

All of our cotton and linen sheets and duvets, organic turkish cotton towels, organic cotton throws, blankets, linen and cotton table linens are OEKO-TEX Certified. Our quilts are made in a factory that is currently undergoing OEKO-TEX certification.

We have partnered with Community Recycling to reduce the amount of household textiles that end up in a landfill. Community Recycling works with its partners around the globe to upcycle, repurpose, or recycle 100% of the textiles it receives.

For every bedding set we sell, Linger will donate a set of antimicrobial bed sheets to homeless shelters and orphanages throughout India. We aim to build a global donation program over time.

Learn how to properly wash your bedding Here

We like to keep things natural. We do not use any harsh chemicals to create ‘wrinkle resistance’ on our products. Our sheets may wrinkle a bit with use, but when drying your sheets, try taking them out five minutes before the cycle ends and hang them to dry. You can also give your sheets a quick iron on low heat. Visit our care page for more information.

We recommend laundering our products before use, according to the care labels.

While we occasionally offer promotions, we generally don’t believe in discounting our products. We’ve worked hard to craft excellent home linens that look and feel amazing, while minimizing our impact on the environment. By selling direct to our customers, we’ve been able to eliminate the retail mark-up and sell at a more fair price.

You can check the status of your order or track a shipment at the My Account page, Here

We do not sell product that is not currently in stock. If a given product is on backorder, you will not be able to place an order for that product, but we can notify you when it is back in stock.

We do not currently offer gift cards, but we plan to introduce those in the near future.

We accept major credit cards, PayPal, Apple Pay, and Shopify Pay.

You may apply your coupon code at checkout in the Discount Code field or contact us for assistance.

Please contact us as soon as possible at (833) 254-6437, and our customer service team will assist you.

We value our customers’ security and privacy! As a policy, Linger does not store any credit card information and, therefore, we must charge credit cards at the time of ordering. Orders can be cancelled before shipment or returned for a full refund.

We ship to the United States. We do not ship to US territories.

We use UPS and FedEx as our primary shipping carriers.

We offer complimentary domestic US ground shipping on all orders.

We offer 1-2 day shipping for an additional fee upon check out.

Our customer service team can typically help you change an address within 15 minutes of placing your order during business hours Monday through Friday, 9AM to 5PM ET. Please call (833) 254-6437 for assistance. Because we package and ship orders to be delivered as soon as possible, we cannot guarantee a change of shipping address.

We are working hard to get your order to you as quickly as possible! All orders will be delivered Monday through Friday, as we do not offer weekend delivery. Please note that 1- and 2-day shipments will not deliver on Saturdays, Sundays or holidays.

We estimate transit times of one to seven business days from the date of your order. Customers may elect to upgrade their order to 1- or 2-day shipping for an additional fee during check out. Please refer to our shipping options at checkout for details regarding your delivery.

Our orders ship from our warehouse in New Jersey.

If you are unhappy with any portion of your purchase, you may return your items within 100 days of delivery. Delivery is defined as the date the shipment was marked delivered by our carrier’s tracking number. Returns are refunded in the original payment form, minus any expedited shipping and handling that may have been selected at check-out. If a discount was applied at purchase, that discount will be proportionally applied to the credit.

To exchange your return for another item, please go through our return process for a refund. You may then purchase the item of your choice at your convenience.

There is no charge for return shipping to us, provided you use our prepaid shipping label. We are unable to reimburse you for shipping charges if you do not use our return process.

No, there is no restocking fee.

Should you have any questions, please feel free to call, chat, or email us using the Contact Us page. You can reach us by phone or chat Monday through Friday from 9AM to 5PM Eastern Time at +1-833-2-LINGER (+1-833-254-6437).